Veda helps you build lasting business relationships by leveraging what you and your clients believe in - trust and dependability. Veda has developed competency in using various CRM tools and frameworks available in the market. Veda can develop a custom-built solution for you with features like IVR.

CRM solutions are multi fold, starting from tech support, email/chat support or a helpdesk. Veda can create a comprehensive application for you; to manage any of these initiatives and provide a common platform where all the critical success factors like issue tracking, complaint management, relationship management etc. are addressed comprehensively. Leveraging on the latest technologies, our team can develop, deploy and maintain the software platform, which will become the heart of the CRM initiative.